System Pricing

The easiest way to think about our pricing is like a cell phone plan - the kind where you have a contract, not the pre-paid ones. In a cell phone plan, you purchase a plan that has a maximum number of minutes that you cannot exceed or go over which is what you pay for. You do not pay for the actual number of minutes you used in the month. Our system works the same way. For our systems, you will purchase a maximum upper limit for the number of officials your system will allow at any time. You purchase from us "licenses" for these spots that your actual officials can take up (which are sold in groups of 5 licenses each), but your cost is based on the licenses you purchase not the actual number of officials in your system. So for example, if you have exactly 102 officials in your organization, you will need to purchase a minimum license of 105 officials in order to fit everyone into your system.

Here's a video that explains our pricing structure:

Yes, your licenses are only taken up by active officials in your system. So if you remove someone from your system, the license will be available for someone new in the organization.

Yes, but plan ahead... you can always purchase more licenses in groups of 5, however, your cost per licenses will be fixed at the beginning of each subscription term for the remainder of the term and they are not pro-rated. For example, if you purchase the "Mini" subscription package with 30 licenses on December 17, 2018 for a 1 year subscription term your cost per license would be $5.80 USD each. If you decide in June 2019 that you need 100 more licenses (130 total licenses), they will still be $5.80 USD each and your system will still renew on December 17, 2019. Even though you appear to have crossed into a new price bracket, your per license cost will *not* change and will remain the same ($5.80 USD) as it was originally under the "Mini" subscription package you purchased. On December 17, 2019 before you renew your system, you can contact us to change your subscription package and we can then adjust your second year pricing appropriately so your 130 licenses for your second year would be priced at $3.50 USD per license under the "Medium" subscription package. Subscription package changes in the middle of your subscription term are not permitted.

No, coaches and/or athletic directors do not take up licenses. You may add an unlimited number of coaches and/or athletic directors to your system and it will not affect your cost or available licenses.

No, there are no setup fees. The only cost you will pay is for your licenses each year.

The cost of your subscription will generally include nearly all the features that we offer. Most organizations do not need to pay for anything other than the regular licensing subscription cost. With that being said, though, we do have some small Add-On Services available for purchase for organizations looking for functionality beyond what we normally provide. You can read about those Add-On Services Here.

No, there are no additional fees for additional schedulers. Your schedulers will take up one of your license spots so you'll need to make sure you calculate them in when you're factoring the number of officials in your organization, but there are no additional costs associated with schedulers. If you wanted every single member in your organization to be a scheduler, you could do that (although, we obviously wouldn't recommend it).

No, you are not permitted remove licenses during your subscription term, however you can contact us to adjust your license count prior to renewing your system for another term if you wish to reduce your cost for your next term or switch to a different pricing tier.

Unfortunately, No. Licenses are available for purchase throughout the year, but they are at the same price from the package that you've purchased. They are not pro-rated and your system's expiration date will not change due to additional license purchases.

No, there are no fees to use our phone and email technical support for assistance and instructions with features. Technical support can be used by any member in our system and is not limited to just schedulers. Many questions, however, are best answered by the schedulers themselves, so for this reason we recommend officials contact their scheduler prior to technical support, but it is not required. For security and accountability, our technical support team is generally not permitted to make changes/additions/uploads to your settings, assignments, games, features, etc. but they will assist with walking you through the process so that you understand how to do it. If there is a technical problem that is causing the system to operate outside of our intended design and implementation then we will make the necessary changes to whatever is needed to correct the technical issue and return operations to our intended method.

Yes, to balance the fact that we offer free phone, live chat, email, text messaging and social media technical support to all users while trying to keep the system cost as low as possible, we do show just a few advertisements from time to time (nothing crazy). The advertisements are STRICTLY NON-intrusive, meaning we keep them out of your way. We display only in 3 main locations on the desktop/laptop system and in 1 location on our mobile versions to keep them very minimal without interupting your work. The advertisements are intelligently placed so that they are not in the middle of your work or schedules. You can click here to see a diagram of where advertisements can potentially be displayed on the desktop/laptop versions. If the advertisements are a deal-breaker for you we have other, higher-priced options available by request.